Frequently Asked Questions
Everything you need to know about your Milani beauty experience.
Are Milani products cruelty-free?
Yes, Milani is dedicated to cruelty-free beauty. We do not test our products or ingredients on animals, nor do we allow others to test on our behalf. We are proud to be PETA certified.
How can I track my order?
Once your order has shipped, you will receive an email confirmation with a tracking number. You can use this number on our carrier's website to monitor your shipment's progress.
What is your return policy?
We want you to love your purchase. If you are not completely satisfied, you can return your items within 30 days of purchase for a full refund. Please ensure products are in their original packaging.
Do you offer international shipping?
Currently, we ship to most countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.
How do I find the right shade for my skin tone?
We offer a virtual 'Shade Finder' tool on our product pages. You can also upload a photo or use your camera for a live consultation to find your perfect foundation or concealer match.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a seamless checkout experience.